FAQs

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at contact@joeyyy.com

Q. How long will it take for my items to arrive?

A. It will usually take 8 to 12 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q. How long will it take to receive a tracking number?

A. It will take usually between 1to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

Q. Where can I place an order from?

A. You can place an order from any UK, we ship UK.

Q. Is shipping really FREE?

A. NO, we do not offer Free Worldwide Shipping right now.

Q. Where do you have your own warehouse?

A. We have many warehouses in UK.

Q. Where is you company located?

A. We have an office in the United Kingdom;

Q. Which currency will I be charged in?

A. you'll be charged in GBP.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to contact@joeyyy.com

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.

Q. Will I (the customer) have to pay customs?

A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.